Health Advocacy Services
Get free, personalized assistance to help you navigate the health care system, from understanding claims to choosing providers and negotiating fees. Available to you and your family members, this service can save you time and money. Visit the New York Life Group Benefit Solutions website or call 866-799-2725 (available 24/7).
- Address questions and concerns related to your medical bills
- Answers to questions and help to apply for Medicare, Medicare Supplement plans and Medicaid.
- Coordinate care among multiple providers
- Find in-home care, adult day care, assisted living or long-term care, special day camps, group homes, and school-and-community-based services
- Get access to a range of services for parents of children with special needs or autism spectrum disorders
- Receive information about generic drug options
Secure Travel
New York Life Secure Travel worldwide travel assistance program offers pre-trip planning, assistance while traveling and emergency medical transportation benefits for covered persons traveling 100 miles or more from home.
You’ll get:
- 24-hour multilingual assistance
- Assistance with lost or stolen items
- Emergency medical evacuation and repatriation assistance
- Emergency travel services
- Pre-departure services, including foreign travel assistance
- Translation and interpretation services.
Survivor Assurance Program
Losing a loved one is difficult. It can be challenging for beneficiaries to manage their loved one’s insurance benefits among other pressures during such a difficult time. New York Life’s Survivor Assurance Program offers services to support beneficiaries when they need it most, including a Survivor Assurance account in their name. Beneficiaries can access these funds easily by writing a check from the book of drafts being sent to them. The Certificate of Confirmation explains everything beneficiaries need to know to access their money.
Business Travel Accident Insurance
When traveling on behalf of the company, be assured you are protected under a company-paid business travel accident insurance policy should an accident occur. This policy through New York Life provides coverage for certain injuries or death resulting from an accident during business travel. Coverage amounts are as follows:
Assistant Vice Presidents and above: up to 5 times your salary or $1 million (whichever is less).
All other staff: up to $50,000.