The EAP, provided by Optum is a free, confidential benefit to help you and your family members live well, at home and at work. When you contact the EAP, you can speak with a licensed professional who can help answer behavioral health and work/life balance-related questions.
The EAP can offer support for the following needs, and more:
- Legal consultation
- Financial services
- Education
- Child care, elder care, pet care
- Marital conflicts
- Problems with your children
- Substance abuse
- Stress, anxiety, or depression
- Grief and loss
This service is free to you! It’s fully paid for by East West Bank. You and your household members can receive three visits per issue per year with a licensed behavioral counselor.
Reach out for a little assistance today
Call 866-248-4096 or visit the Optum website. The program is available 24/7.
EAP services through Blue Shield
If you’re enrolled in one of our Blue Shield medical plans, you and your enrolled dependents have additional EAP services available at no additional cost. Services include:
- Counseling services
- Legal assistance
- Financial coaching
- Referrals to community resources
- Identity theft resolution, and more
Call 800-985-2405 (available 24/7) or go to lifereferrals.com and enter the access code: bsc.